Salesforce Developer

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As a Customer Service Solution Developer, you’re not just building systems. You’re reshaping the future of how companies connect with their customers. With Salesforce Service Cloud as your canvas, you design bold, innovative solutions that turn complexity into simplicity and ideas into impact. From omni-channel and voice to case routing, knowledge management, Data Cloud, and Agentforce, you craft seamless end-to-end experiences that make customer service smarter, faster, and more human.

But your superpower goes beyond tech. You’re a mentor and motivator, leading by example and fueling a culture where collaboration, growth, and ownership come naturally. You inspire your team to stretch their skills, take bold steps, and shape tomorrow’s customer service with confidence.

Ready to build the future with us?

Kontich
Full-time
Hybrid

What you'll do

  • Be the architect of innovation in Customer Service by developing and building smart solutions, and streamlined case management solutions that drive efficiency and innovation in Salesforce Service Cloud.
  • Work side by side with clients to build end-to-end solutions. Going from Omni-channel and Voice to case routing and knowledge management utilizing Service Cloud,  Workflows, Data Cloud and Agentforce.
  • Shake things up and keep innovating! Constantly challenge the status quo by identifying opportunities for process improvement and automation that align with our vision for the future of customer service
  • Mentor, motivate, and empower your team. Foster a culture of collaboration and growth by guiding your team with knowledge, support, and encouragement. Lead by example, provide constructive feedback, and empower team members to develop their skills and take ownership of their work

What you're good at

  • You have 3+ years of experience working with Salesforce Service Cloud. Familiarity with Agentforce is a plus.
  • You’re independent, analytical, and communicative, with a talent for transforming complex requirements into actionable solutions.
  • You are courageous. You go the extra mile, take your responsibility and are honest towards yourself and others.
  • Being around teammates gives you energy! You’re willing to travel up to two days per week to client sites in Brussels, Antwerp, or Ghent
  • fluent in both Dutch and English (French is a bonus).
As a Salesforce Developer, I'm helping clients boost their customer service efficiency and creativity through automation and innovation.
Tjebbe van den Heuvel
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