Codux helps organizations transform how they deliver customer service. We turn service frustration into human connections. By replacing manual firefighting with proactive AI, we create a world where employees can excel, and customers feel truly valued. To us, that’s what modern, people-first service operations should be all about.
We operate as a startup with the support of De Cronos Groep. That gives us the ownership and agility of a smaller team, backed by the resources of a mature and well-connected enterprise.
We believe in an AI-first future for customer service. Not as hype, but as a practical way to eliminate repetitive work and make room for people to do what they do best. That’s why it’s already embedded in the way we work.
We also give back. Through the 1% Pledge, we donate time, expertise and resources to projects that matter. If you’re interested to know more, read all about it here.
Passionate about improving service operations, shaping how AI is used in the real world, and working directly with clients? Welcome, you’ll feel right at home here.
We use AI in almost everything we do. Most of all, to improve customer service in a practical way. From detecting pain points and automating tasks to enhancing case management and agent workflows.
We commit 1% of our time, expertise and profits to projects that create a positive impact. For us, this isn’t merely a symbolic promise but a concrete expression of our fundamental values.
You work in a small, fast-moving team, supported by a larger group that provides stability, learning opportunities and long-term growth. Ownership meets safety net, if you will.
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